Cancellation Policy

Cancellation Policy

Last Updated: 1 May, 2025

At flyotkt.com, we aim to provide a smooth and transparent booking experience. We understand that plans may change, so this policy outlines how cancellations, changes, and refunds are handled according to industry standards and partner regulations.

1. Overview

This cancellation policy explains the terms under which bookings may be cancelled or modified. All cancellations are processed based on the rules of airlines, hotels, tour operators, and other service providers associated with your reservation.

2. Free Cancellation Period

You may cancel your booking at no cost within the first 24 hours of purchase, provided the departure or check-in date is at least 7 days away. This applies to eligible bookings only.

To request a cancellation, please contact us:

Email: info@flyotkt.com
Phone: +1 (800) 236-2740

3. Refund Processing Time

Approved refunds are issued to the original payment method within 14 business days. While we do not charge a refund processing fee, the completion time may vary depending on your bank or payment provider.

4. Key Conditions

• All cancellation requests must be submitted through official communication channels.
• Refund eligibility depends on:
  • Type of booking (flight, hotel, tour, etc.)
  • Specific provider policies
  • The time at which the cancellation request is submitted

5. Flight Cancellations

• Many air tickets are issued under non-refundable categories.
• If changes or cancellations are permitted, airline charges or fare differences may apply.
• Refunds are not applicable for:
  • No-show passengers
  • Partially used tickets

6. Hotel Cancellations

• Cancellation terms vary by property, room type, and rate plan.
• Flexible bookings may allow free cancellation 24–72 hours before check-in.
• Special deals, discounted rates, and last-minute offers are often non-refundable.

7. Tours & Activity Bookings

• Cancellations made more than 30 days before the activity date may qualify for a full or partial refund.
• No refunds are available for cancellations less than 15 days before the activity date.
• No-show customers are not eligible for refunds.

8. Special Exceptions

Exceptions may be considered on a case-by-case basis with valid documentation, including:

• Medical emergencies
• Bereavement cases involving immediate family members

9. Cancellation Procedure

1. Submit Request: Contact us as early as possible to reduce applicable charges.
2. Provider Charges: Fees depend on partner rules and booking conditions.
3. Verification: You may be asked to provide booking details and identification.
4. Refund Method: Refunds are issued only to the original mode of payment.
5. Non-refundable Fees: Certain taxes and charges may not be refunded.
6. Status Updates: Some service partners provide online refund tracking.
7. Escalations: Disputes may need to be addressed directly with providers.

10. Airline-Specific Policies

Cancellation terms vary by airline and may depend on:

• Fare type and class
• Travel route
• Seasonal or promotional fares

11. Policy Updates

flyotkt.com may update this cancellation policy at any time. We recommend checking this page regularly to stay informed of any changes.

12. Customer Support

If you need help with cancellations, modifications, or refund queries, our support team is available 24/7.

Email: info@flyotkt.com
Phone: +1 (800) 236-2740